Terms of Service.

The Service is a web application that takes information about you (a “Profile”) and a job description and produces tailored application materials and related preparation content, including without limitation a resume, cover letter, outreach drafts, fit assessment, study plan, phone-screen brief, and interview-prep materials (collectively, “Outputs”). Specific features available to you depend on the plan you select.

You must be at least sixteen (16) years old and capable of forming a binding contract to use the Service. Each account is for a single individual; account sharing is prohibited. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You agree to provide accurate information at sign-up and to keep it current.

You agree not to use the Service to:

• generate or submit Outputs that misrepresent your experience, credentials, identity, work authorisation, or any other material fact;
• submit content intended to extract personal information about other persons, circumvent the safety or alignment of any underlying model, or otherwise abuse the Service;
• scrape, mirror, frame, resell, or otherwise commercially exploit the Service or its Outputs in a manner that competes with the Service;
• send unsolicited bulk communications using Outputs;
• attempt to gain unauthorised access to the Service or its underlying systems, or interfere with the integrity or performance of the Service;
• use the Service in violation of any applicable law or the rights of any third party.

We may suspend or terminate access to the Service, with or without notice, for actual or suspected violation of this section.

Your Content.You retain all right, title, and interest in the information you provide to the Service (your “Content”) and in the Outputs we generate for you. You grant us a limited, non-exclusive licence to host, process, transmit, and display your Content and Outputs for the sole purpose of providing and improving the Service. We do not claim ownership of your Content or Outputs and do not use your Content to train third-party machine-learning models.

Our Service. The Service, including without limitation the software, prompts, templates, design, and documentation, is owned by us and our licensors and is protected by intellectual-property laws. Subject to your compliance with these Terms, we grant you a personal, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Service for your personal, non-commercial purposes during the term of your account. All rights not expressly granted are reserved.

We offer one or more free and paid plans. The applicable plans, features, and prices are described on the pricing page, which is incorporated into these Terms by reference. We may change pricing for new billing periods on reasonable notice.

Subscriptions renew automatically at the end of each billing period until you cancel. You may cancel at any time from Billing. Cancellation takes effect at the end of the then-current billing period; we do not provide pro-rata refunds for partial periods. One-time products, where offered, are non-recurring and grant access for the period stated at the time of purchase.

Payment is processed by a third-party payment processor. We do not receive, process, or store full payment-card numbers. You are responsible for taxes, duties, and similar charges associated with your use of the Service except where we are required by law to collect them on your behalf.

Except where required by applicable law, all fees are non-refundable. We may, at our discretion, issue a refund or credit for an unused portion of a paid plan in cases of material service disruption or material inability to use the Service.

The Service uses large language models and other automated systems to generate Outputs. Outputs are produced from the information you provide and the systems we operate, and may contain errors, omissions, or inaccuracies notwithstanding our reasonable efforts to design the system to use only information present in your Profile.

You are solely responsible for reviewing every Output before transmitting, submitting, or otherwise relying on it. You agree to verify the accuracy of all factual claims, including dates, names, employer information, and any quantified results, before sending the Output to a third party. The Service is a tool; decisions about what to send or rely on rest with you.

The Service is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted, error-free, or timely operation, and we offer no formal service-level agreement at this time. We may modify, suspend, or discontinue the Service or any part of it at any time, with or without notice. In the event of a material service disruption materially affecting paid time, contact us and we will, at our discretion, credit your account or extend your subscription.

You may terminate your account at any time from Settings. We may suspend or terminate your account immediately, with or without notice, if you breach these Terms, if your use of the Service exposes us or another user to material legal or operational risk, or as otherwise permitted by these Terms. Upon termination, your right to access the Service ceases and your data is handled in accordance with our privacy notice. Sections that by their nature should survive termination shall survive.

To the maximum extent permitted by applicable law, the Service and the Outputs are provided without warranty of any kind, whether express, implied, statutory, or otherwise, including without limitation warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and quiet enjoyment. We do not warrant that the Service will meet your requirements, that Outputs will produce any particular outcome (including without limitation an interview, offer, or hire), or that the Service will operate without interruption or error.

To the maximum extent permitted by applicable law, in no event will we, our affiliates, or our licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, or anticipated savings, arising out of or in connection with your use of, or inability to use, the Service, whether in contract, tort, statute, or otherwise, even if advised of the possibility of such damages.

Our aggregate liability arising out of or in connection with these Terms or the Service is limited to the greater of (a) the amounts you have paid us for the Service in the twelve (12) months preceding the event giving rise to the claim and (b) one hundred U.S. dollars (US$100). Some jurisdictions do not allow the exclusion or limitation of certain damages; the above limitations apply only to the maximum extent permitted by applicable law.

You agree to indemnify, defend, and hold harmless OnPapr.ai, our affiliates, and our respective directors, officers, employees, and agents from and against any third-party claim, demand, or proceeding, and any related liabilities, damages, judgments, settlements, fines, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to (a) your breach of these Terms, (b) your use of the Service in violation of law or the rights of any third party, or (c) any Outputs you submit to a third party.

These Terms and any dispute arising out of or in connection with them or the Service are governed by and construed in accordance with the laws of [JURISDICTION_PLACEHOLDER], without regard to its conflict-of-laws principles. Subject to applicable consumer-protection law that affords you a stronger forum, the courts located in [VENUE_PLACEHOLDER] shall have exclusive jurisdiction.

We may revise these Terms from time to time. The date at the top of the page reflects the most recent revision. Material changes will be communicated to account-holders by email or through the Service before they take effect. Your continued use of the Service after the effective date of a revision constitutes acceptance of the revised Terms.

Entire agreement. These Terms, together with our privacy notice, constitute the entire agreement between you and us regarding the Service and supersede all prior or contemporaneous agreements on the subject.

Severability. If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect, and the unenforceable provision shall be construed in a manner that comes as close as possible to its original intent.

No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.

Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganisation, or sale of all or substantially all of our assets.

Notices. We may provide notices to you through the Service or by emailing the address associated with your account. Notices to us should be directed to hello@onpapr.ai.

Questions regarding these Terms, including refund requests and take-down notices, may be directed to hello@onpapr.ai.